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frequently asked questions
We have included all the solutions needed to simplify the process,
so that you can focus on growth.
What is bulk SMS? How do businesses use bulk SMS?
'Bulk SMS' or 'bulk messaging' refers to businesses sending SMS to one or more recipients via software platforms such as SmsLeads. Bulk SMS can scale up to millions of recipients in the case of informational or promotional broadcasts. Alternatively, bulk SMS can also mean individual SMS sent to customers upon an action e.g. receiving an alert on bank transactions, shopping transactions. Both these activities can be easily carried out from bulk SMS platforms as they allow businesses to create, schedule, send and track SMS campaigns.
Bulk SMS is used by SMBs, global enterprises, developers, educational institutes, NGOs, E-commerce companies, real estate companies and government agencies for product promotions, informational communications, transactional alerts, order updates, reminders, feedback and more.
What is the difference between Promotional SMS and Transactional SMS?
TRAI has notified "The Telecom Commercial Communication Customer Preference Regulations, 2010" classifying text messages as per the intent or nature of content within the text messages. Here is an easy summary:
Why should businesses use bulk SMS?
In today's mobile world, SMS has the maximum impact on customer across all the other channels as the open rate is 97% (vs 10%-30% open rates for email and social media channels) and ten times the response rate.
Promotional SMS Vs Transactional SMS
| Promotional SMS is used to send offers, discounts or promotions to new and existing customers. The messages may or may not be solicited by the recipients. | Transactional SMS is used to send OTPs, informational messages, booking and order alerts to your registered customers. They should not be intended for marketing. |
| Messages are only delivered to non-DND numbers and opt-in numbers* | Messages are delivered to all recipients, irrespective of their Do-Not-Disturb (DND) status |
| Promotional SMS can be sent only between 9am and 9pm | Transactional SMS are delivered 24x7 with no time restriction |
| DM-022145 Promotional bulk SMS will be delivered with a random 6-digit Sender ID assigned by the telecom operator |
IM-SMLEAD Transactional SMS can be assigned a 6-alpha character Sender ID of your choice. It should correspond with your business or product name. |
Is there any monthly or yearly fee to use SmsLeads?
Our bulk SMS software and service are free to use, you simply pay for the sms that you send. You can buy SmsLeads SMS credits online and use these credits to send both promotional SMS and transactional SMS (1 SMS credit = 1 single-part SMS of 160 characters).
Does SmsLeads provide database?
We do not sell the database, but we provide database support to our clients to execute their campaigns for maximum ROI..
How can I start sending SMS?
Follow the below steps to send bulk SMS online using SmsLeads:
1. Signup to SmsLeads account
2. Buy SMS credits
3.Get you contact list ready to paste in our Platform.
4.Compose your SMS in English or paste unicode message from Google Translator.
5. Choose Send SMS Now or Schedule the message
6. It's done. You can check the delivery reports once campaign is done.
Our Clients
